Marketing Advice to Increase Customer Acquisition/Retention

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Overview

Role: 
Advice
Estimated Time: 
Ten to 20 hours
Start Date: 
March - May 2016
Collaboration style: 
Set own schedule. Volunteer in-person & remotely. Work closely with professional staff.
Fair Trade Judaica

Scope & Deliverables

Fair Trade Judaica has a wonderful array of products available in our online store, but we need to increase traffic and sales. Targeting our demographic is a top priority. We currently have a mailing list of 3,000, but need to look at increasing our customer base and strengthening our retail (and wholesale?) sales strategies.

We seek a consultant to help us review our current marketing efforts and put together a plan for attracting and retaining new customers.

Project Results

Although we are a nonprofit, we depend on mission-aligned earned income strategies to meet our budget.  We need to raise funds to add additional staff to expand our work. Our two-pronged strategy depends upon both donor development and increased sales. This pro bono consultant would help us with the increase in sales.

Organization Description

Fair Trade Judaica, a young growing nonprofit, is building a fair trade movement within the Jewish community through the sale and distribution of Fair Trade Judaica products and community-wide education.

Required Skills/Experience

Familiarity with on-line sales, customer acquisition and retention

Understanding of fair trade as an alternative to traditional trade/sales